Temper...

Does anger management needed by everyone? I couldn't agree more. As one of the hadith mentioned, the strongest person is the one that can control his or her anger/temper. And thus clearly saying, once you let your anger be in control, you're officially doomed!!

You can tell a lot about people personality when he or she gets angry or under a huge stress. This is the moment when people really showing his or her true skin. That's the real him/her. The dark ugly side...

Some people really are more "hotheaded" than others are. They get angry more easily and more intensely than the average person does. There are also those who don't show their anger in loud spectacular ways but are chronically irritable and grumpy. Easily angered people don't always curse and throw things, sometimes they just withdraw physically...

Whichever situation you're in, how do you deal with people who seemed to be a second away from explosion? These are steps I rather take (still in learning curve, which I sometimes failed miserably):

1) LET GO. There's no point fighting back, as you might say things you'll regret later on. Kata orang, mengalah bukan kalah...

2) LISTEN. When everybody do the talking, who's gonna listen? There's always the truth in it, even if it just 1%...

3) FORGIVE & FORGET. Once the conflict is resolved, and believe me it will, what's better way to move on? :)

"Anger makes you smaller, while forgiveness forces you to grow beyond what you were" - Cherie Carter-Scott.